Do not believe or waste your time dealing with Home Depot.com customer service. They are very inventive and have a different story to tell you every time you inquire about the "gift card credit" they are supposedly sending you. I was told that my request for an adjustment for an overcharge would be on my credit card. Then I was told that instead it would come as a gift card and I could expect to receive it in 3-5 days. That was Dec. 13. Today is Jan. 17, and I am still waiting after being told repeatedly that it was in the mail.
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