I leased to own a Dell computer and was promised that the computer had a 2-year Dell service contract. I found out after a few months in the lease that the Dell service contract was expired. Then I found out that the computer I purchased to own was not a new system but a used system.
I made several attempts to obtain a valid service contract, but Aarons Rental refuses to comply with any corrective measures. They tell me I should have known it was a used computer, and that if I leased it and the service contract with Dell was expired, it was not their fault; I should have known that.
I did not know that because they promise all computers on lease are new and have 2-year Dell warranties. I paid over 122.00 a month for over a year. They cheated me into making one payment over. It did not have the RAM they promised, 512 K x 2, and it did not have the hard drive or the processor they promised.
I took a video camera for proof of this, seeking relief from the business. The assistant manager, in front of the manager, said, "See ya in court." He also tried to tell me I had falsified documents, then realized they were looking at the file of the previous owner of the computer I purchased.
They said I forged some document, which, when they showed me, was a copy of one of my checks and looked like a copy they made from their store. When I asked about it, they said a prior worker had received the documents from me. I informed them I had sent a copy of one check to prove I made a payment he said I did not make. So that employee made a falsified document from my check(s) to make my file look bad.
But that does not negate the fact that Aarons Rental of Quincy fraudulently sold me merchandise.
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