Complaint / Review
Aarons Rental
Rental Items Taken Over Payment Three Days Late, Others Harassed

I just want to say Aarons is a total scam. My daughter rented from them for almost a solid year and was never late on any payments. She had 3 payments left on the item. Circumstances forced her, for one time, to be late on a payment. When Aarons came to collect, she tried to give them the payment (3 days late). They refused a month's payment and demanded either the total payoff or the items right then. My daughter did not have the total of the 3 payments, so they took her items. All this for only 3 days. The other rental companies at least give you a week before they start demanding money or the items. It seems a shame that you are about to have something paid off and they want to take it and resell it for full amount.

My other daughter had a roommate who rented from them. They constantly harassed her (my daughter) and called her names. They threatened her when her roommate did not pay on time, etc. She kept telling them, "My name is not on that contract. Quit bothering me."

They even blocked her in the driveway one day and would not let her leave her house. She called me on her cell phone crying because they kept yelling at her and banging on her car windows.

I think this is totally unprofessional, especially when you are harassing a person who did not sign an agreement with you. Aarons needs to hire more customer-oriented people. To think NASCAR uses them as a sponsor. I am now questioning NASCAR's integrity in being involved with such scam artists.