I received 3 cell phones in September which had the wrong area code. Everyone who called me would have called long distance. I tried for 2 months to get the numbers changed but no one would help me. The phones were never activated but the company started billing me for service I never did use.
In December, I returned the phones and then spent the next 2 months getting the company to quit calling me and threathening to send me to collection for the phones I had returned to them. I had a receipt from the USPS and sent copies to them 4 different times. Now they are sending me bills for all 3 phones for early termination penalties.
In the fact that they would not help me with the area codes or anything else, I feel that they breached the contract. I am not paying them a dime, however they are now calling my home and work everyday. It is a real shame that this company is allowed to continue this kind of business.
Patti
Port Clinton, Ohio
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