Usacomplaints.com » Shops, Products, Services » Complaint / Review: MCI Worldcom Wireless - Incapable of Activiating 2 Phones for Emergency. #13229

Complaint / Review
MCI Worldcom Wireless
Incapable of Activiating 2 Phones for Emergency

We have been trying since Dec to get two new phones actived.
WE had 2 accounts before this and bought 2 new phones to replace the old ones. After countless phone calls with reps. And techs, constantly being told 72 business hours, when you can get thru. We still have no service but are getting billed. My mother is terminal and we wanted the phones so that she could always be in touch no matter where we were. She is going fast and will be gone before these phones are working. Worldcom Wireless has broken a trust that can not be repaired. They have frauded us in our greatest time of need. Had we gone with a different company I don't think this would have ever happened. When you call Worldcom Wireless you will automaticly get a message saying "due to high call volume we cannot take your call and hangs up on you." Another message says call back latter or we are closed. That's no way to run any business. No customers, no business!!! There are many other companies out there that will take away all your business!!!

Terry
Jacksonville Florida


Offender: MCI Worldcom Wireless

Country: USA   State: New York   City: New York
Address: PO Box 5211
Phone: 8002548991

Category: Shops, Products, Services

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