This criticism was sent by me.
Expensive Sears Consultant, 10/18
I'd prefer to convey my strong discontent with your organization. I bought a Kenmore Dryer and contains a component that was faulty. After talking to 10 various people and obtaining the work-a-round all day, I? Ve chose to simply repair the problem myself. I'd like one to remember that I've been an advocate of the Kenmore model for a long time and that all my main devices are Kenmore. Sadly, that'll no further function as the situation. I'll no further store at Sears. Like an owner of an MBA, I? M shocked that Sears seems they are able to manage to deal with their clients using the neglect that I've experienced. Sears was previously better this. I've incorporated remarks from those who have had exactly the same issue.
For That first dryer I possessed, not too great anymore
By mrobbeloth, Jul 13 '03
Pros: Capability To clear king-size comforters and Evenheat reduces humidity
Cons: Fairly loud. Wrinkle Guard gimmicky. Not trusted! I has been offered by this Kenmore 63952 and my spouse nicely within the 8 weeks that it has been possessed by us. It doesn't enter just how and will its work. When drying my garments, which employs two devices to look for the drying period I typically make use of the Evenheat function... Browse the complete evaluation
Dissatisfied
By kkauffman, Mar 16 '04
Pros: dries nicely (when working), pretty peaceful
Negatives: unreliable, alarm not loud enough, lint difficult to eliminate, noisier than anticipated I purchased this dryer ultimately of September (August. Shipping) and below it's Goal of just 8 weeks of sunshine use. I've one additional person and no children. We do about 1-3 lots of regular garments each week. Till it simply determined it'd not operate the system worked perfectly. You push anything and the start switch moves but forget about the start switch also it turns off-again. Like a new property owner, I might likewise rethink the "new" Kenmore point in addition to the service instances. (modified)
Update (10/03): the panel went again! Same issue 1 mth and 12 months. I have requested the brand new component through pcappliancerepair.com (element #8546229). I settled the 10% for life guarantee. What's not described from the "Support Display" individual is the fact that you need to spend $65 to get a Sears repetition to "verify" the Support Display. Just the component is " not blame ". Additionally, it requires of a week for anyone to arrived at the THEN and house purchase the component. Kenmore won't get my company again.
Horrible dryer
By rayswank, November 16 '04
Pros: None
Negatives: Requires a lot of electricity to operate. Fuses have to be reset frequently. The poor evaluations are directly on the cash. The Kenmore Elite Dryer is just a waste of cash, and that I WON'T EVER purchase a Kenmore dryer. After 16 weeks useful, the dryer no further engages following the start switch is frustrated, and that I discovered the issue out of the subsequent website:
Http://fixitnow.com
The Actually Heat-Control panel isn't any longer operating, and it costs $109 to displace it. Whether it's likely to charge my loved ones $109 this dryer to operate, I quit! I suppress anybody thinking about a Kenmore dryer to firmly RETHINK! You will need the darn thing working to be kept by a ten-year guarantee.
If your dryer is damaged, examine this...
By coppi2, December 02 '04
Pros: happy with dryer efficiency
Negatives: Dryer has faulty pc panel
Our dryer occurs while I drive the switch, however becomes down when I release. I did so only a little study and unearthed that the problem is using the Actually Warmth Electric Control Construction (element number 3978949). That component hasbeen updated by Sears/Whirlpool to component 8546229, possibly as a result of this issue. I named Sears and after about 6 exchanges could decide in the components people who a "Support Display is " with this dryer for this specific issue. The man cited reading is flashed as by the support, "dryer may turn off after start switch is launched". Evidently, Sears come under this support display and may repair actually out-of guarantee dryers free of charge when they were produced inside a particular period of time. If youare having this issue, don't allow you cost for this and tell them that you learn about this "Support Display". Product Rating:
Elite not reliable
By stanpen, August 13 '04
Pros: Excellent throughout when operating
Negatives: Not Trusted. Costly to Repair.
Having applied Kenmore items all my entire life I had been amazed to discover that my elite dryer quit operating after just one 5 decades of sunshine function. We just have two people in the home and just do two or between have loads per week. It stops once the start switch is pressed it'll operate nevertheless when it's launched. Discovered the microcomputer must be changed at more than $200 for work and components. I also have usually bought their item and always believed Kenmoreis were trusted. It'll function as the very first time in more than 40 years that I'll take a look at manufacturers apart from Kenmore after I venture out to purchase a brand new dryer.
Bit of crap! Kenmore 63952
By aragedie, Rate 23 '05
Pros: None
Negatives: Actually heat-control panel, Sears provided no help
We'd the exact same issue whilst the prior customers. The Start option when pushed in declined to remain on and also the dryer wouldn't remain on. We named were informed 3 individual occasions that there is no recognition or SUPPORT DISPLAY outlined with this dryer & SEARS. Apart from providing to send a specialist for 50.00 as well as the components and work out! Please contact SEARS with this issue! When you do not contact them and have this issue they can't begin a recognition and doc it! UPDATE: when they had the Actually Heat Control Panel Named sears fix to determine. It could n't be found by them within the pc! After half an hour about the telephone they discovered it under DIGITAL CONTROL CELL and that I actually offered them the component #8546229 (the brand new one) also it wouldn't show up. It'll just appear underneath the previous element #3978949 and it'll consider it to be ordered by SEARS 7-10 business days! He'll need to purchase it aswell once the technology arrives Friday 7-10 times and it'll get! We adding it ourselves therefore we are able to get our mounted ASAP and are purchasing this for 95.95
Great Dryer, badly manufactured printed world
By WilliamF, December 11 '04
Pros: Drys properly.
Cons: Sears didn't provide to restore faulty component at no cost.
I possessed this dryer for 1 5 years and was happy withit. On once the start switch was launched subsequently, oneday it'd not stay. After performing some study, I came across the printed circuit-board (Kenmore calls it the Digital Control Screen) had a terribly burned resistor. No body might choose a support display onto it, although I used about one hour speaking with numerous reps from Sears concerning the faulty component.
I came across an upgraded panel (having a lifetime guarantee, no less) on the web at www.pcappliancerepair.com. With delivery, it had been $100. Sears needed $ 50 to walk-in my doorway to judge the dryer. I changed the component myself in about five minutes.
I used to regard the Kenmore model. No further. Any producer may put a faulty item out, but I anticipate them to restore faulty components at free. They mightnot actually find the support message onto it, despite the fact that this really is obviously a typical disappointment of the merchandise.
Real Crap
By philyou, Rate 22 '05
Pros: None
Negatives: Dryer is faulty. The product will not be backed by Sears. This dryer is faulty. Has got the same issue others who've examined the merchandise. Struck the start switch, however the dryer won't remain on. Sears is going to do nothing to correct this item that is faulty. This really is my purchase from Sears. Product Rating:
Sears encounter with Kenmore Dryer Elite Design 63952
By justthefacts1, Mar 01 '06
Pros: Good Capability dryer
Negatives: Dryer turns down when start switch is launched. Faulty component 3978949 demands component 8546229 Listed Here Is my remarks lately delivered to Sears on my encounter using the Kenmore Dryer Elite Design 63952:
I bought the Kenmore Machine 90 Sequence and also the Kenmore Dryer Elite. I've had issues right from the start with the dryer, but was able whilst the issues were erratic to maintain utilizing it.
Lately, I observed the dryer overheating, and also the dryer wouldn't remain on after pushing the start switch. After following a guidelines Operating Specialist Trouble Shooting Directions, I've had the opportunity to find out the Actually Warmth Electric Control Construction is faulty, and certainly will just be changed by having an improved cell that.in my experience that's a recognition "Support Display". I'd greatly enjoy this week having this component delivered in my experience. The brand new component no 8546229 may be the component that changes the previous part number. 3978949. Please evaluate the next remarks some remarks you might find troubling for the product status, by different clients, and so I believe it's essential that you know about what's being mentioned about your Kenmore item.
Drive the switch, wont remain on
By jrallen81, January 10 '06
Pros: simple to use
Negatives: smashed twice within the three years I possessed it.
Same issue as everyone, though my issue may be the engine exchange, not the control panel. Buying spot to purchase the component to displace it myself (hence preserving a massive $62 in-labor, but I'd to pay for the $65 for that 5-minute Sears visit). That was not good, but apart from the technician, avoid this bottom item.
Kenmore dryer Design 63952102
By mytwosons2, August 25 '05
Pros: in my opinion this design has become just in love with settlement
Negatives: will need numerous repairs
Our Kenmore electric dryer (Design 63952) continues to be only issues. Within twelve months of purchase Sears needed to do the repair three times. We have currently had it just for more than 2 decades also it requires a fresh engine construction (a $250-$300 fix) since it turns down whenever you launch the start switch. We did not purchase the warranty and so I imagine we will buy a dryer.
Yours Truly,
Scott
Gallup, NM 87301
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