Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sprint PCS - Over billing ripoff. #191755

Complaint / Review
Sprint PCS
Over billing ripoff

My husband and I signed up for Sprint in May. We got 2 phones. It was a great deal, so we thought. We signed up for the 550 minute plan for 49.99 a month that supposedly gave us free pcs to pcs call and nights and weekends starting at 6pm. With taxes, extra line fees and such our bill should not be over $100. Every month I receive a bill for over $200! We do not text or have their Vision plan.

I went to the store that I bought the phones from and found out that they lied to us from the get go! Even though their website said that nights started at 7pm, ours did not start till 9! BUT, for an extra $10 PER PHONE we could have our nights starting at 6pm. When I called their customer service I was told that they could only credit me $75 for the past 5 months! And I am still having problems with the billing.

I cannot wait till my contract expires!


Offender: Sprint PCS

Country: USA   State: Texas   City: Lufkin
Site:

Category: Shops, Products, Services

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