Usacomplaints.com » Shops, Products, Services » Complaint / Review: A and E Factory Service - They obviously do not worry about Ny clients!. #182803

Complaint / Review
A and E Factory Service
They obviously do not worry about Ny clients!

On 6/4, while I'd my Kitchenaid variety about the clean period that was self, the stove quit functioning. The fuse blew and also the timer about the stove went. The number top worked after I changed the blend, however the timer stayed on the stove and also the stove door stayed closed. I followed-up having a phone 24 hours later and delivered Kitchenaid a contact that day. Later that evening I obtained a call-back. Support was put up for Sunday 6/10 Having A Manufacturer support. I perform 6 times each week, and so I needed to stop individuals for this company phone. The technology turned up at4:15 (I'd been waiting since 1 pm). After he created many disparaging remarks concerning the oven, he mentioned he would need to purchase components and might return next Sunday (6/17) to correct the oven. I had been generated think he'd return using the components. Actually, without informing me he requested the components to come quickly to my house address. I work and that I am not athome for deliveries. Fortunately among my neighbors was good enough to simply accept the deals. On Sunday 6/17 no body turned up. I'd again ended my morning individuals. I had been informed the technology was over-booked which he'd actually created my appointment after I named ELIZABETH and A manufacturer support. Nowadays I lay house awaiting the technology and again ended my morning individuals. The technology called to express he was on his approach. While he didn't appear by 4:00 I named E and A Manufacturer support, who explained the technology choose to go homesick! No body from ELIZABETH and A actually named to recommend me of the. I'm today awaiting something visit for July 3rd. Moreover ELIZABETH and A wont assure that the stove will be in actuality serviced by anybody on 7/3, based on there supervisor "things occur, perhaps a technology might move homesick, or we might have many challenging repairs, or insufficient technicians ". Obviously I'm really disappointed with E Factory Support and each A. ELIZABETH manufacturer support and a is found in Tx plus they obviously do not worry about Ny clients. With installment and shipping I settled more than $ 2. It's significantly less than 12 months old and that I have been for four weeks with no oven, with atleast another 10 times before A is planned to correct it. As big there is as Kitchenaid a business I'd anticipate they might have a trusted fix sub-contractor within the Ny region. I truly cannot afford to keep providing revenue up awaiting a fix technology showing up. I'm self-employed. I actually donot receive money after I cannot work. Perhaps I have to begin getting E Factory Support and A my constant price due to their support calls that are missed.


Offender: A and E Factory Service

Country: USA

Category: Shops, Products, Services

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