I shipped a package at the cost of $209.21,3 day delivery. On the 1st of august; it got there the next day and it set there until the 14th of august. Then some how it whent back to rome, and then back to CAtania, Sicilia.
I have been on the telephone since the 3rd of august and the so called agent, that is supposed to help me keeps fiding me bull. The package was supposed to be delivered in gioiosa ionica, (R C) Reggio Calabria; 1/2 an hour by plane and 5 hours by truck. Now you go figure why the package sits in a location for 15 days and nobody takes the time with the supposed agent that was going to get the package to my mother the next day and then again the next day and so on and so forth TO THIS DAY THE 15TH
In all this time this company never once mationed that they would reimnburse the 3 day fee and made it a regular delivery, which in their case would probly be a month. But personaly I think they lose the package first.in italy they steal everything and then they tell you nobody nows what happend to the package or they find some exuse to keep it. Very very disappointing.
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