Usacomplaints.com » Shops, Products, Services » Complaint / Review: American Computer Supplies - Ripoff, quotes one price then charges double the quote They tell you have place a mimium number of cartriges and are obligated to do so when you try and cancel. #179252

Complaint / Review
American Computer Supplies
Ripoff, quotes one price then charges double the quote They tell you have place a mimium number of cartriges and are obligated to do so when you try and cancel

I received a phone call from American Computer Supplies, Inc.in early May stating they had ink cartridges for our printers that would last twice as long as store bought and wanted to give us a quote. They quoted me $70 for the HP LaserJet 4. Office Depot charges $103 for the cartridges. When I agreed, they said they would send me 2 ink cartridges and that one would be free as a promotion. When the cartridges arrived price was $140 for 1 cartridge and N/C for the other.

Several weeks later I received another call from American Computer Supplies, Inc. Saying that then needed to complete my order and that they were sending out 2 more cartridges at $140 each. I said I thought the price was $70 and was told that they last twice as long so the cost is $140. I said I was not interested and would refuse the delivery. They said that they had a contract with us for the purchase of 4 cartridges. I told them I never agreed to purchase 4 cartridges and that we have never signed a contract. They said it was a verbal contract and that they would be contacting my boss and hung up abruptly.


Offender: American Computer Supplies

Country: USA   State: California   City: Los Angeles
Address: 11755 Exposition Blvd
Phone: 3104607300

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google