Complaint / Review
Dish America Satellites - Dish Network
Offered a sport package for $49 that did not include my team

I purchased the Race to the Cup Hockey package to watch San Jose Sharks hokey playoff games. I was not able to. When I called, I was told these games were on the OLN channel and that I had to purchase a different package that included this channel. I added this package and was told I could not have a refund for the package. I called three different times and asked to speak to a supervisor. Each time I was disconnected or transfered to an unanswered number. On the fourth try, the supervisor hung up on me. Dish network stole $49 through dishonest practices. They offered a service that wasn't available.