Don't trust Marsh Jewelers! Once you paid your money, you will never see it again!
I bought some precious stones online and inmediately paid with paypal. The transaction went through smoothly until 20 days later I received an email saying that I had not paid.
Then is when I started dealing with the customer service @ Marsh Jewelers. They are completaly inefficient, rude and will never ever return your calls.
This all started nearly a year ago and I still have not had my refund. I have called them every month and they keep on saying that will be refuned, tomorrow, or at the end of the week... I've heard that about 15 times! Still I have not received my money!!!
I managed to talk to the 'Manager' who also told me either tomorrow or at the end of the week...
A c o m p l e t a l y r i p - o f f!!!
Mercedes
Harrow on the Hill, UK
United Kingdom
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