I am a former employee of "kay jewelers, " otherwise known as Sterling Jewelers. I used to work for over five years in the 60 days collections department out of the home office in Akron, Ohio. I am writing this report for both customers and employees that deal with this company. Sterling Jewelers is the owner of multiple jewlery stores throughout the USA. Some of the brands are, Kay Jewelers, J. B Robinsons, Belden's, Jared's, Osterman's, and about a half dozen more.
My advice for current customers: Know your rights. Take down names and times you've received phone calls.
Shame on your Sterling Jewlers.
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