I rented a welding machine from Barr Equipment Service in Orlando FL. That i needed to do do a job i had bid on. They charged me $75 dollars for the machine on a friday. The job was to be done on saturday but after arriving on the jobsite and setting up the machine i discovered it did not work. I was unable to return it and get a new one as they're closed on weekends. Being unable to perform the work i had agreed to do.
I had to apologise to my customer who was counting on me to do the work and leave the job not only embarrased but without the $1000 i was going to get had i done the work.
On monday i brought the machine back first thing in the morning and explained what happened and asked for a refund. They tested the machine out and saw that it wasnt working. I thought that was that but then some tech started messing with the internal parts and trying all these different thing until he finally got it going.
"Well it works" they said. I couldnt believe what i was hearing. Yeah it works, after you practically performed surgery on it i exclaimed. All my attempts to explain that it didnt work as it was supposed to were in vain. They refused to give me a refund.
So if your ever in Orlando and need to rent some equipment, do yourself a favor and avoid Barrs Equipment Service like the plague. Unless of course your a certified repar technician and dont mind ripping the guts out of the equipment you rent in order to get it to work properly.
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