I signed a contract for credit card proccessing services with U.B.C.in August. I then attended an event which required a 450.00 vendor fee. The equipment i was sent would not work properly, and i couldnt get help through customer support as promised.
I did not attempt another transaction with them until november. Again I had problems with the equipment. According to the terminal, I had successfully comleted a 2500.00 transaction. Weeks went by with no deposit made to my account.
Only after contacting U.B.C., was I informed that their underwriter had refused to process the transaction. I notified the company by phone and fax notifying them that i wished to terminate our business relationship due to the lack of any valuable service on their part. They then proceeded to draft my bank account for $1105.00. My bank is currently trying to recover these stolen funds.
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