I purchased Halloween clothing from this ripoff company in October via the internet (paid for via debit card). It is now February and they charged my account $19.95.
I called the toll free number and asked why did they charge $19.95, when I didn't order any clothing. The soft spoken person named Miriam said she didn't know what the charge was and if I can give her more information, like my address. I gave her our zip code and she couldn't find it.
I gave her the dates the charge was posted. I told her around Feb 5th or 6th and if she can search all purchases for those 2 days. (I was thinking someone stole my debit # to make purchases.)
She finally found it and said it was a mail order catalog of their company which I ordered for $19.95, when I finalized my order last October. I told her I never ordered any catalog. And she said it was on the order form on their website. I asked her, why in the world would I pay $19.95 to get a mail order catalog, when I can access your website for free over the internet? She didn't say anything. She then said I ordered it because I wanted the $50 coupon. I told her I didn't want the catalog nor the coupon and to refund my account back.
I also mentioned to her that her company must ripoff all of their customers $19.95 for this catalog, and probably half the customers don't even realize they were being charged a fee for something they didn't want or order. I told her it's wrong to mislead customers to hook on a mail order catalog for $19.95 when in this day & age, you can shop online for free.
So, everyone, please check all of you credit and debit card statements! Always question anything that looks fishy and fight back!
Amanda
jupiter, Florida
U.S.A.
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