Certegy Payment Recovery Services is a joke and a rip off!
I had written a check to TJ Maxx and the check didn't clear. I had no problem making it good with TJ Maxx but then one day while checking my account on-line I noticed that the check was re-deposited and had cleared.
I then received a bill from CPRS requesting I pay the full amount of the check that I had written to TJ Maxx, as well as their $25.00 fee for re-depositing the check or if the check had cleared on the re-deposit to pay just their fee of $25.00.
I had no problem with paying them the $25.00 fee but that was before I went on-line to check my account about a week later.
They had typed out a check and used my account numbers, etc. Off the check I had written to TJ Maxx and on the signature line were the words "Pre-Authorized Debit."
I never was contacted by CPRS to "Pre-Authorize ANY Debit." I don't know about anyone else, but I live paycheck to paycheck and I had balanced my checkbook and had only enough money in my account to cover the checks, etc. I had out at the time leaving only about $2.50 to spare!
There $25.00 fradulant check caused me approx. $120.00 in bad check fees and I am pissed!
I called my bank and was told that the charges would be reversed pending an investigation but nothing has been done as of yet.
I have tried on numerous occasions to contact CPRS but have waited on hold up to 42 minutes before I lost my patience and finally hung up.
I can not believe that this can happen. Something definitly needs to be done about this kind of crap.
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