Usacomplaints.com » Cars & Transport » Complaint / Review: Certegy - Check denial. #304475

Complaint / Review
Certegy
Check denial

I went to K-Mart today and wrote a check and was declined by Certegy. I was humiliated and felt like a fool in a line of customers. I wasn't declinded for "bad check writing", in fact I have no record of any bounced checks with any check verification companies. The automated system at Certegy stated it had something to do with my check writing pattern and that it was for my protection. REALLY??? COME ON!!! I called back and spoke with a live operator and all she wanted to do was send me a brochure on how I can elevate my check writing abilities with them. WHAT??? I write at checks at Kmart at least once a month. I have also written them at TJ Maxx and Marshalls and other places that use Certegy and have NEVER had this problem. My bank is in awe that I'd be declined for this absurdity. I was told by Certegy to use a debit card. Well, guess what? I don't always like to use it and most times it's because I've left it at home. I should be able to pay for something in any manner I please. How dare Certegy dictate what I can and can not do. How can they get away with this???


Offender: Certegy

Country: USA

Category: Cars & Transport

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