StorageMart is dishonest. It buys out existing companies then dishonors existing contracts, jacks up fees, and adds surcharges then poorly maintains the property.
StorageMart raises rental prices to existing customers in dead of winter, November and December, when cold wet weather will damage goods in a new move and frustrate holiday plans.
StorageMart is a price gouger. StorageMart charges 48% more - $141 monthly - than 63 South Mini Storage (located 10 minutes south) that charges $95 for same size unit.
StorageMart uses fraudulent billing practices. Customer charged $141 rent for unit, company billing system states $120 rent for same unit.
StorageMart adds next month rent to cusomer account on 11th or 12th day of current month in order to inflate balance due if the customer cannot pay and goods are auctioned off.
StorageMart charges excessive late fees, even to customers of more than 5 years or experiencing job loss or severe medical problems: Deliquent account processing fee $35. Late charge $10 on 4th day of month. Overlock charge $15 on 6th day. $50 lock cutoff fee. All late fees together total more than $100 a month.
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