Ripoff/consumer fraud!!!
This company is literally robbing people by continuous denial of cancellation claims! They guarantee you can cancel but every time I tried they kept telling me I was with another service or that my cancellation time had expired and so on. All LIES!!! How can they get away with this I contacted my bank and alerted them that I had attempted to cancell and not to honor the payment request for the monthly service fees,
I have attempted several calls and all the associates say the same thing that I am no longer eligable for a refund and that that was a different program that I should have made more than one call which I DID!!! Fortunately they sent me a cancellation form and I returned it but they are denying that also!!!
This company needs to be stopped and fined severely!
Frustrated and Angry
Ruth Trosclair
Carpentersville, IL
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