I had new doors installed on my home. The installers from Keil (kiel) Construction were very careless & unprofessional. They didn't even complete the job. They didn't even caulk the balcony door & they never inspected the door for damages. Which the door had a crack in it.
I will never go this route again because the Home Depot requires the job to be paid for up front. So then there is no recourse when the installers don't finish the job or they break your personal property.
It has been approximately 2 months trying for the installers to replace my broken chandelier that they broke when entering my home. Also one of the installers complained about his job, like he didn't want to even be there. They were late coming too.
I am still trying to seek restitution for the chandelier they broke & the unfinished job. It is over a month now for them to repair the damage & replace my fixture.
Colleen Wallace is trying to be very helpful to us on getting this matter resolved. She keeps calling the company, but I am still having no luck at all on getting the job completed.
This third party is the crap around here. Also making you pay for services up front is just wrong. I could see paying for the doors (merchandise) upfront, but not the whole job. Now I am having problems & I bet they will still use that useless crew too, no matter how many complaints come in.
Also to add to that, I tried looking up information on Keil (Kiel) Construction & could not find any info on their location. I was told they are from Milford CT. I searched & couldn't find them. Maybe they should be called FLY BY NIGHT CONSTRUCTION.
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