This company riped me off by using high pressure sales tatics and making promises they could not ever deliver. They are in the business of selling packages to consumers to restore hair to individuals suffering from hair loss.
They are promising to restore hair with laser treatments. I went to this company just to inquire what their company was all about. Before I walked out the door they high pressured me with promises of treatments that would restore my hair and also they included in their once in a life time offer (2) custom made hair systems at no additional cost and also (6) laser facial treatments again at no additional cost. This wonderful package was 3,500.00. I was not allowed to go home and think about it or consult with my husband because this was a one time offer that was not eer going to be offered again. After 3 months it was plain for me to see their treatments were not doing anything for me and the hair systems they ordered were no more than factory made wigs ther was nothing custom about them. The hair system were ordered twice and both times they were not as promised.
I was never given scalp evalulations to see if I was making progress I was told this takes years sometimes and I bought a one year package! When I attempted to complain to the manager I was told to never enter the facility again and they would no longer provide me any services even though I had a one year contract. The bottom line was that in order for me to get one of the 2 hair systems they had given to me I had to sign on a letter stating I was terminating my contract with them. I feel as if I was totally ripped off and I was entitled to my money back. I have filed a complaint with the BBB and as of yet hae not resoled this issue and it has been 2 months.
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