I have been going to American Laser in Virginia Beach for about two years for laser hair removal, and have seen zero results. Of course they didn't tell me that when they were taking my money. BEWARE!!! Imagine going there for 2 years, still having hair on my chin and spending quite a bit of money. I would like to share with as many people as possible so that consumers are aware of the service the company provides.
I brought a Laser package for over a thousand dollars for removal of hair on my chin. I only had a few hairs on my chin, however I was told not to pluck the hair and to shave it. I went to treatment every six to eight weeks and didn’t see any results. Each time I notified them that I wasn’t seeing any results and continued to go to treatment since they assured me that it sometimes takes longer for the chin area. As I was approaching my 5th or 6th treatment and I was still not noticing any hair loss, they told me that they were going to do "double passes" with the laser (meaning that they would go over the treated area twice with the laser). When that didn't work and I still wasn't seeing any hair loss, I was told that I was going to have a “double pass” with the stronger laser. They tried that and still no result.
I spoke to the manager who informed me that my contract was up and I would have to pay $50.00 for the weekly treatments. Two years into it and my hair on my chin is still there. It’s actually worse because I have been shaving and now the hair is all over my chin and not just in the one spot.
The treatments have not been working as purported. They are expensive, and a waste of time and money. ALC has been deceitful and it's clear that their goal is to get your money at the outset and offer no customer service after the fact.
I just want everyone else to know to be aware that American Laser is not the answer. They advertise that hair will be permanently removed. Not true.
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