Complaint / Review
Sona MedSpa Sacramento
I paid almost $4000 for laser hair and pixel treatments. I received only 5 treatments out of the 19 total!

I received a call on November 20th and the message says that they canceled the rest of my appointments through May. I still have a total 14 treatments left.

I paid in advance and I was to receive 6 treatments of laser hair removal on both my entire face and underarms, and also 5 treatments of pixel. I have only received 2 laser hair and 3 pixel treatments, also two acne facials.

I went at the branch on Howe Ave the next morning and the sign says they are CLOSED for reorganization. On the voicemail, there was no mention of rescheduling my appointments, transferring my services to another branch or even a partial refund.