Im not sure if these stores are franchise, or fully corporate owned as I never seen this in the store I use to shop at in NY, and their corporate office never replied to my complaint either. Complaint follows:
Every week when doing our shopping, we go to the stores that have the best prices, or ones to price things we will need soon hoping they might go on sale. Payless Shoesource which I would love to rename, least for this store to Worthless Shoesource seems to be in the habbit of fixing prices on thier shoes.
One week we go in, and set of shoes same model same size 8 and 1/2 used for work in slippery areas sell normally for $19.95. Following week they have a sale of buy one pair, get second for half price. Seeing this, I go in and plan buying two pairs, as basically this would come out to $15 a pair. Finding the model, I look at the price tag, and guess what? The $19.95 tag is blackened out in pen, and new price of $28.95 penned in. I ask the associate about the price, and they tell me thats the normal price. (I forgot to mention, these shoes sell for $19.95 normally, and I know that only because I go through 3 pair a year as the oil from where I work destroys them) I put the shoes back, and leave without buying anything.
I go back on March 17th which is 2 weeks after I looked last time, and sure enough, the shoes are now $19.95 again, and their better quality ones which they were out of last time $24.95. I approach this nice oriental salewomen who spoke english and understood it perfectly at first. She apologised about the sale being over when asked about it, and said their would be others, but then I confronted her about the prices.
Confronting the saleperson about why normal prices were raised during the sales promotion, then dropped caused her to suddenly forget how to speak english, or understand me for that matter. Soon as I left my fiancee who stayed behind noticed the sales person suddenly was able to speak and understand english again. (Amazing miracles)
Well, there you have it. Unfortunately as I stated above, I dont know if the store is corporate owned or franchise. All I do know is the prices were fixed for the sale to make customers believe they were getting a good deal.
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