This is in response to your recent inquiry. One Call/Opticom is a common carrier whose network was accessed to place the calls via a 1010-access number. This is a call that was traced to your line through caller ID. Someone in your household used your computer to access an internet service which required making a long distance call from your computer. If you check the history folder on your computer, you might find more information. Any time you use your computer to check email or visit websites, a call is made from your computer. That is why it is necessary to have either a phone line or cable modem connected to your
computer for access to the web. Anyone who has access to your computer or phone line can make a call like this. We suggest checking with family members, friends, or visitors that may have had access to your computer during this date and time.in order to prevent anyone from placing calls without your knowledge in the future, we have placed a block on this line for casual call to our service.
Since you were unaware that someone was using our service, a one-time courtesy credit in the full amount of $90.15, plus any applicable taxes was issued to your number. Please allow 1-2 billing cycles for this one-time courtesy adjustment to appear on your bill. Since a block for future calls through our network is in place, we feel this matter is closed.
Thank you,
Opticom Billing Inquiry
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