Usacomplaints.com » Shops, Products, Services » Complaint / Review: USBI Billing, Navicomm - USBI, Navicomm, Billing, Ripoff Billed for call to Israel which was not made nor could it be Internet. #115735

Complaint / Review
USBI Billing, Navicomm
USBI, Navicomm, Billing, Ripoff Billed for call to Israel which was not made nor could it be Internet

I have basically the same story as everyone else. I received my Bell South phone bill today and there's a $39.28 call to Israel which I know was not made from our phone. I called USBI and was asked if I had a fax machine and I said no we don't. Then I was asked if I had a computer and when I said yes, was told the call was made through the computer. Funny thing is, I don't use dialup and my computer isn't connected to a phone line. I have cable internet.

Bell South is also my long distance provider because I had to pick one. We use our cell phones to make long distance calls. There is no way our computer dialed ANY number. I called the FCC who told me to call the FTC who told me to call my local consumer protection agency who told me to call the public service commission. Bell South also told me if a call had gone through my phone line, no matter how it was dialed, they would show where the country code and number was dialed and there is no record of it.

How are they getting calls billed to our numbers? Years ago I stopped being able to charge a call to my home phone number from somewhere else like a pay phone unless there was someone at my home phone number to say yes, the charge is okay. I want to get to the bottom of this and after finding this site and seeing how many people have posted about USBI, I am wondering why none of the agencies I've talked to are aware of this scam! Please hook me up with everyone that wants to sue these people!

When I called USBI, the first thing the guy asked me was what my phone number was and I told him. The very next words out of his mouth were "Since you're disputing this, we will give you a one time courtesy credit. Do you also want a block on your phone?" My first thought was "How did he know the reason I was calling?" I hadn't said one word other than give my phone number!

These people muct be stopped. It seems like they are based in many locations.


Offender: USBI Billing, Navicomm

Country: USA   State: Nationwide
Phone: 8884748724
Site:

Category: Shops, Products, Services

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