I ordered and paid for a jacket on 1-24-05 from this company. On 2-2-05 I received an email stating the order had been processed. Also on 2-2-05 I received an email with a UPS tracking number (estimated arrival date was 2-7-05). The UPS website still shows that this item was never picked up or shipped.
After several emails inquiring about the problem, I was told this order had been shipped. I requested a refund on several occasions but was told I could not get one because they had shipped the order. Also told on several occasions that they would put a tracer on this order.
After a live chat session with a customer service rep on 2-23-05, I havent received any response from this company. They will not return phone calls either. I would not advise anyone to do business with them. All I wanted was my money back.
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