A friend of my wanted to get into the company trek. She talked to me about it, raving it was a wonderfuld company to get into, i also talked to her grandmother about this, lisa's grandmother also said it was a wonderful co.
So to get her started they asked me if i would put the money they would send me on my credit card, and have the products delivered to my house for lisa, since they live in a apt. Alot of times there packages are getting ripped off. I received the check and told lisa to go ahead with the order.
Lisa worked out of the palatine office, 800 e. Northwest hwy, suite 304, palatine, il 60067,847-776-4506, she worked under brenda, & joe (who was manager of the co.). I recieved the prod.
In dec. Of when my bill came, in in dec. I was doubled billed. Lisa said she would talk to brenda about it and get it fixed.
So in jan, my next bill came and it was not fixed and another $2,531.97 was charged to it, so with the 2481.69,45.47, my bill was $5059.13 minus the 1,000.00 they gave me to start.
Called my credit card and told them to give me a new credit card #. Told lisa about it, she went back to office and told them, again they said it would be handled.
In march of lisa and her grand mother went to office, joe and stephanine pulled all records, saying it would be taken care of. I called without getting through to anyone. I know i should of called my card and told them about it. But everyone in the trek office kept saying it would be handled.
Finally in the summer of 2001 i reached a number in incline village, corporat office, 917 tahoe blvd, suite #103, incline village, nv 775-833-8735 and talked to greg caldwell. Again i heard it would be handled.
When i called back talked to tina smith. She started to tell me i won't get my money back because lisa made all the charges. When i explained that she was the only one that knew my charge card was cancelled in jan. Someone from the trek office called my house in feb. And wanted to know if i still wanted the standing order, shipped to me. I told them i never ordered it and hung up, so how could lisa have charged all the stuff, besides i never received the 2nd shipment. Her comment was sue lisa.
Then i talked to greg, he told me lisa, did everything, letters were written from palatine office, i asked to see and give me proof lisa did it. Got nothing. Then he told me if i send back the boxes i would get refund. Because he called ups and they gave him the tracking #. Told greg no boxes were sent to my house. I also told him maybe there were stolen, or put at wrong house.
There are a few streets in my area that have same address, but different street, plus i signed for nothing. Greg again told me to produce the boxes for my money. If i never got them, how could i send them back. Never received any info, from that office or palatine office that lisa did anything.
Ups told me they have to prove i received shipment, if they can't i should have a refund. Is there someway i can receive a credit for products, that i never received. I hope you can help me in anyway. Now i know why greg says the company makes billions of dollars a year.
There screwing the people over. Good luck trying to get a hold of joe in the palatine office, i heard he's in trouble. Please help me i thank you in advance.
I see from step two i'm going with the palatine office 800 e. Northwest hwy, suite 304, palatine, il 60067, joe delise, stepanine and brenda. S
Donna
WESTMONT, Illinois
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