I ordered a gift for my wife on Sunday the 15th and shipped it with 2-day express. I was out of town, and when I got back on the 19th, it still had not arrived. I have spent every day since then on the phone with FedEx, and all I got was "it will come tomorrow, it will come tomorrow."
So I called today, the 23rd, and when I spoke to someone who actually does their job, I found out that it lost its label and got shipped back to VS today. If any of the 6 people I had talked to in the past few days had done their job instead of just handing me a false story, I could have gone and picked it up from the sorting warehouse.
Now the one thing that my wife really wanted will not be here. Thanks a lot, FedEx. Because of the lazy employees you have, my Christmas plans are messed up. If anywhere I order from uses FedEx, I will cancel my order right then and there. This is the worst experience I have ever had with any delivery service. In my book, it is unacceptable to be this late and to be lied to about everything for the past 5 days! I will never use FedEx again.
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