Complaint / review text:
I received a letter from a collection agency (Cavalry Portfolio Services) stating I owed Sprint around $432. I called Cavalry and spoke to Derrick. He said Around $232 was unpaid bill and on 01/15/03 Sprint cancelled the service and applied a $200 cancellation fee. What is this? I haven't been living there for a few years now. My roommate still lives there but has used Verizon since 2001 for long distance and can trace it through checks.
I called Sprint and they had no record of me. Since it is over 2 years old, they say I have to write this Sprint address and see if they archived it. My credit history is clean. This seems unfair to have this thrown in. Why did I never get a bill from Sprint saying I owed anything ever??? If we or he ever even tried Sprint and switched back or something, we have always paid our bills. And what is this $200 cancellation fee. They claim they cancelled us for not paying?
First, we pay our bills. My credit history is clean. Second, why no letters sent to us saying we ever owed anything? Third, since when can Sprint charge a home phone long distance a $200 cancellation fee for them cancelling us? It seems when I look all over the net, Sprint does this to cell phone users. Shame on Sprint! There actions disgust me.
With all the terrible things going on in the world, these greedy jerks will karmically pay one day!!! What can I do? It seems I am powerless and can't get any details. I can't believe collection agency or Sprint can't give me any other information. I have to write snailmail to find out about these charges? It seems they make it hard for you to see how they are ripping you off. This threatening me by ruining my perfect credit is harassment and had caused me tremendous anger and anxiety. I work so hard, like many other people, to live a good life. Sprint you suck and should go out of business!