On the 1/2 i was contacted by pone stated that they was a lot of false alarm in my neighbour hood and my security system was four years old and GE was upgrading free of cost.
I had the old system replace on the 1/4 i was given a contract after the installation i was told by the technician to call my old monitoring company to cancle my old contract. I call my old company to cancle my monotoring and i was asked why i want to cancle i told them what happen i also told them that this new company was offering me a cheaper rate. I had three days to cancle so on the 1/5 i call to cancle which was in my husband name that i sign. The president of the company told me that the contract was not inforce because my husband did not sign the contract i told him i sign it and my husband was on the phone with the techn authorizing me on his behalf to conduct business i was asked to sign his mane and enitial, i did so.
The president told me they was going to send some one out to collect their equipment i told the president give me a date and time i also ask him for his tech to installed my old system he verbally agree on 1/11 i did not hear back from the company so i called back on the 1/16 did not get know respond from the company so i wall back 1/18 i was told that the president will get back to me the president call to informed me that my account was send to collection agency i call their collecting agency and was told not to call back their and they hang up on me.
Karen virginia beach va
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