Usacomplaints.com » Shops, Products, Services » Complaint / Review: Nomorerack - Poor customer service... Actually NO customer service!. #1002764

Complaint / Review
Nomorerack
Poor customer service... Actually NO customer service!

I ordered a pair of boots from them, received an email confirmation that they had been shipped. The tracking number in the e-mail did not have a link nor did identify which mail service was used for shipping.

I sent an e-mail to customer service asking for more information. This is the reply that I received from them: Thank you for writing in. Always here to help. I am very sorry for the delay and for any inconvenience this has caused you. I am currently looking into this issue for you. As soon as I receive an update on your shipment, I will be sure to contact you with the update. I do request for your kind patience as I get the updated tracking information. Thank you for your understanding. If there is anything further I can do to assist you please let me know. At Nomorerack, customer satisfaction is our main goal. Regards, * Katrina with Customer Care

Nomorerack - 8 Daily Deals!

That was 6 days ago. I have heard nothing else from them except for the gazillion e-mails that I get from them advertising their "amazing deals". I am completely disgusted!


Offender: Nomorerack

Country: USA
Site:

Category: Shops, Products, Services

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