Usacomplaints.com » Shops, Products, Services » Complaint / Review: Precision Carpet Care - The old bait and switch. #1002295

Complaint / Review
Precision Carpet Care
The old bait and switch

I had a coupon for From Precision Carpet Cleaning advertising two rooms andhall for $29.99. Our living room is small, just 16.5 feet by 10.5 feet andwhen all the furniture is in place, theres barely enough room to movearound. The large seven-foot sofa, entertainment center, corner hutch andbookcase were not going to be moved, and my recliner also takes up a goodsection of carpet as well. The hallway is also small, measuring just 3.5 by16, so basically our job was for ONE room and a hallway.

The technician did some figuring on his clipboard, verified that we wantedthe pet stains removed and proceeded to tell us the job would cost $164.95. I could not believe my ears! By the end of his practiced spiel, I told him Ididnt appreciate the bait and switch tactics and he could just take hismachine and leave. I was too incensed to continue the conversation so I left the room and letmy husband deal with the shysters. When the finagling was through, he paid$45 for a basic cleaning with no stain removal. The two technicians wereonly in our home about 15 or 20 minutes. I am now going to have to rent arug machine and finish the job myself. I probably would have done better todo that in the first place but I thought professionals might do a betterjob. Yeah, right!


Offender: Precision Carpet Care

Country: USA   State: Florida
Phone: 9043793542
Site:

Category: Shops, Products, Services

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