Usacomplaints.com » Security » Complaint / Review: Lone Star Security & Video - Unsavory business practices. #446583

Complaint / Review
Lone Star Security & Video
Unsavory business practices

I've recently offered my business model with Single Star Protection and Bruce Boyer. I've discovered Bruce to be always a really shady business proprietor and he engages in suspect business methods. I've been a customer of Lone Star for around 8 years. As well as for one of the most part, once they did not need to do something, these were good. Nevertheless, about 2 yrs previously the LAPD transformed how they replied to residential burglar alarm calls. Because of the higher rate of false alarm, they stated they'd no further react until the support offered a crisis alarm. Bruce directed me to subsequently alter my support to possess all my concerned reactions towards the "crisis" degree. Sadly this had an extremely costly result for me personally. I reside in Porter Ranch, where the winds are extremely large. And periodically the breeze hits so difficult, it sets of the alarm.in each situation law enforcement appear ASAP, without providing me the chance to react to state the phone call was a false alarm. When the authorities appear and discover it's a false alarm, they deliver you a statement for $200. And every time next the total amount rises. After this occurred three or four period and price to become of around $800, I named to keep in touch with Bruce about that. After numerous telephone communications, Bruce never delivered my phone. Alternatively I had been left to talk to an individual support individual, who stated, “ph nicely, that’s the way in which it's. I subsequently chose to stop my support with Single Star Protection in- May. I named numerous time for you to let them know to stop my yearly support which I'd not be reviving my support in March. I'd still get calls from Lone Star Protection and extended to inform them to stop my support. Our statement came so that as I informed the organization about the telephone, I'd no purpose to restore it. Nevertheless, It wasn’t until December that Only Star Protection named me to inform me that I had a need to stop my yearly support written down which since my payment interval if Oct 1st to June 30th, my cost is overdue which I'm susceptible to a late-payment aswell. They explained to pay for the sum total statement, and late-payment or they'd deliver me to selections. After talking with additional Single Star Protection customers, I then found out this was only a little technique Bruce might perform to obtain settled. I subsequently documented them towards the Better Business Institution and my town councilman. Because it works out great ole Bruce did deliver me to selections and that I am battling it today.

In case you're contemplating obtaining security providers do yourself a benefit, NOR interact Lone Star Protection. It'll help you save money and time later on.


Offender: Lone Star Security & Video

Country: USA   State: California   City: Reseda
Site:

Category: Security

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