In we got Alarm-One security-system mounted within our house in Hoffman Estates (IL). The agreement for that gear was authorized for 3 years, after which it we were informed we're able to stop anytime. Today (May) we've transferred to Nj and need to stop our support. But during this period the balances for the reason that region have now been offered to a different organization named "Protection Systems". We were recommended by Alarm-Someone To today contact Protection Systems to stop. However the customer support at Protection Systems informed us various things to complete each time we named in once the support was still not disconnected. We were informed to submit email, emails, fax and demand termination. We've completed all the above but nonetheless they'venot taken any motion. It's been weeks and because we're set up for car-cost Protection Systems continues to be removing $40 frequently from our consideration. Each time we contact they create us maintain all night after which reveal to send/email again etc. Also, today they've develop a brand new strategy, they're informing us that people continue to be under agreement and we shall owe the remaining of the word quantity. Regardless of the truth that we closed the agreement in 2002 also it was over in 2005. Additionally, we've been handled really poorly from the customer service department. And also have actually been requested to "log off my (their) telephone". This issue has result in a waste of the large amount of money and time and never to say the emotional suffering.
If their is anybody likely to obtain a security-system from "Protection Systems" I do want to alert you that DON'T actually do this!
Wish this can assist some harmless client before he or she requires the lure.
- Mischa
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