Stay away from Virginia Beach Pools/Nick Noel. Nick is a smooth talker who will tell you what you want to hear (i.e., "we have 30+ years of experience; we clean up after ourselves; we do quality work; we're honest; you'll be happy with the job; we're the only pool company in the area that replace steps; giving you a good price on top of a coupon deal, I'm a man of my word," etc. etc.).
Nick operates a simple money-making scheme: lure as many customers into signing vague contracts; performs the minimum requirements that obligates payment; hops between contracts and jobs that draw the most cash; leaves customers when payments have been completed without actually completing the finishing touches of the job.
Key words to describe Nick's character and operation: "smooth talker," "passive-aggressive," "full of excuses and promises," "untrustworthy," "poor manager, leader and communicator," "poor workmanship and no attention to detail," "unreliable," an "opportunist," "misleads and takes advantage of the customer," and "no integrity." He puts up a great appearance on his Facebook page but clearly censors customer feedback.
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