CEO and owner of Fine Art America, Sean Broihier, refused to give me a refund for a fine art print that I'd purchased at FAA. After paying a significant amount of money for the print, the owner emailed me personally, disclosing that he would not be offering me a refund. Mr. Broihier did not give a specific reason for the refusal, and simply said that it wasn't within his ability to do so. Mr. Broihier continued to be vague throughout his email. The ordered print was returned to Fine Art America, yet Mr. Broihier will not refund the $375 paid for the print. Now we are out of a fine art print and our $375 and Mr. Broihier will not return our emails.
We will no longer be buying prints from Fine Art America.
Buyers beware.
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