To put is simply:
This company will send you damaged games and then try to make you pay for them. A $50.00 flat fee for each of them. Then while this is going on they also won't let you cancel your membership. The Website locks and it won't let you do it.
They are frauds, scammers. And don't believe for a minute about any complaints being resolved because even if they did resolve anything, they only did it because someone on here reported them. And now they want to seem like they are reputable when they definately are not!
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