Complaint / review text:
My husband was going to surprise me for my birthday with tickets to the Def Leppard concert on June 22,2011. He went to ticketmaster and got to the "buy tickets" section. He was directed to a website that was called "ticketnetwork" instead of the site affiliated with ticketmaster, which is livenation.com. He had never ordered tickets before so he didn't realize he had been directed to a scalpers page depending because of the seats he picked (seats I NEVER would have picked and did not want). He was WAY overcharged for these tickets—$441 for 3 tickets when he could have gotten tickets down closer to the stage for about $366. I emailed ticketmaster about what had happened but they claimed that they only used livenation to sell their tickets. My husband called ticketmaster and found out that this was a complete lie. I cannot begin to tell you how furious we are that ticketmaster would deceive people like this and then lie about it. It depends on what seat you pick as to which seller you are directed to and those 3rd party brokers can charge you anything that they want to. Not realizing he was getting ripped off, he bought the 3 tickets for crappy seats up in section 6 when I wanted tickets in Sections 1,2, or 3. Now he is stuck with these overpriced tickets according to ticketmaster. This is not right. Ticketmaser should have explained that depending on what seats you choose, you may get a scalper rather than their own livenation site. We want our money back and anyone else who gets ripped off like this should be able to do the same thing. I am absolutely sick over this whole ordeal. We are a one-income household and we have to be careful with our money. It is not right what they did to us and probably countless other people.