Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Direct TV - Dismal customer service. #514371

Complaint / Review
Direct TV
Dismal customer service

The client assistance that Primary TV presents is simply depressing. After I shifted right into a townhouse last Dec I had been planned for that original install day about fourteen days out. Not excellent but I really could cope with it. I questioned my 18-year old boy to hold out and watch for the deploy man showing up. I obtained a phone from my boy stating the person called the doorway bell and informed him that "he did not possess a long enough hierarchy" to set up the meal on my 2nd story top. You've got to become joking me!!! And so I named and requested to get a fresh install day. Another fourteen days. Omg... Well I waited after which it snowed about an inch the night time before and also the deploy guy named and stated he could not try it again due to the ideal. It'd dissolved prior to the consultation period. Another phone and another fourteen days. This time around the man turns up and is good but informs me he doesn't possess the lengthy latter, it is on another work. I tell him to obtain the boss about the telephone. I've a talk to the boss and what are you aware... The long latter turns up and that I obtain the mount... SIX MONTHS after I requested for this!!! Today, I simply shifted into a flat. The deploy person turns up at 745 PM and claims hello guy, I gotta set this within the lawn such that it outlines up using the satellite. I am like why, the man below me has it on his patio also it clearly works for him. He claims “I simply need one to obtain the best party". Then he begins digging and it's really not only within the grass a few inches from the building, itis four-feet out in to the lawn. I am convinced that there's no means the dog owner wishes that factor out in the manner of the mowers and children playing. And so I contact him down and inform him that I'll discover what the landlord wishes. I obtain the specifications on which needs to be achieved and contact to get a fresh mount day being clear it's to be always a 4-to 8 pm on Friday. I've to generate 1.5 hours to get my newest child on Fridays. What are you aware, she claims I've one-two months on a Friday. Guide it! The great note calls me-up three times out to verify that I recall that it's this FRIDAY from 4 and 8 pm. I call-back to protest and let them know that I'd prefer to stop my immediate Television plus they say certain... For 300 dollars for that abandoned phrase of my dedication. You know what. I've a scheduled appointment fourteen days from today to obtain it mounted. I let you know today NEVER FIND DIRECT TV!!! Not in Lincoln Nebraska!!!


Offender: Direct TV

Country: USA   State: Nebraska   City: Lincoln

Category: Recreation & Entertainment

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