Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Tickets Now/a Ticketmaster Company - Charged $14.95 Special Delivery Fee, Then Picked Up Tickets. #396400

Complaint / Review
Tickets Now/a Ticketmaster Company
Charged $14.95 Special Delivery Fee, Then Picked Up Tickets

I received an email from Live Nation promoting upcoming shows in my area. I proceeded to go through the process of buying tickets for a show that I wanted to see. I was redirected to a Ticketmaster site which indicated which tickets were available. I chose the seats that I wanted, which stated that they could be emailed. When I went to pay for the tickets, it gave no delivery options and added a charge of $14.95 for "Special Delivery Option."

I ended up on the phone the next day for over an hour trying to get my tickets, and ended up having to pick the tickets up at the venue the night of the show. So much for the $14.95 "Special Delivery Option." That charge was an utter and total rip-off. I paid $15 to pick up my tickets!

Plus, I was sent a second receipt that had a price that was $20 less per ticket but had double the service charge. Then I came to find that I paid twice the face value of the tickets!!! I am livid! The way that the website redirects you leads you to believe that this is all part of Live Nation.



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