I triggered my Sirius radio which was factory-installed in my own automobile on Feb 23 and taken care of 2 yrs. Our charge card was billed instantly but I'd issues with the sign. I named straight back and wound up keeping for a lot more than one hour for technical assistance. I'd them check the sign again also it got through.
Later the exact same night I dropped the sign again and needed to call-back for technical assistance. This entire procedure for calling and awaiting lengthy intervals of that time period was annoying and so I named on January 24 and ended this support seeking a complete refund. I had been informed on January 24 from the consultant the credit might consider 3-5 business days.
On today, the sixth business-day I named Sirius back since the credit wasn't put on my charge card and waited 28 units to consult with a consultant. The consultant subsequently advised me the individual about the 24th of Feb forgot to deliver through the credit and that I would need to delay another 3-5 business days to get a credit. I informed her this was bad customer support and requested to consult with a boss. A guy called "Carl" who recognized herself whilst the ground-walker was excessively rude and stated there is nothing else that would be completed based on the senior-level. I subsequently required to consult with a senior-level individual and he hung-up on me. I create still another phone to Sirius to obtain an address to deliver a person criticism and also the consultant set me on-hold for 24 units before I had been disconnected.
I still am unsure I'll obtain my credit and certainly will have my lawyer contact Sirius.
BUYERS AVOID SIRIUS RADIO!!! They consider your cash and supply you with terrible customer support.
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