Usacomplaints.com » Recreation & Entertainment » Complaint / Review: UnderCover Wear, Erin Cameron, Andrea Henderhahn - Company not responsible for the irresponsibility and unprofessionalism of the booking agents Ripoff. #211782

Complaint / Review
UnderCover Wear, Erin Cameron, Andrea Henderhahn
Company not responsible for the irresponsibility and unprofessionalism of the booking agents Ripoff

I had a undercover wear party that closed on 11/15, the agent Erin Cameron @ 740-891-0659 was irresponsible from the beginning, on the invites it listed Campbell instead of my street name which is CampHill. I was advised at my party that anyone who purchased over $100 in items would get a hotel voucher and I would also receive a gift certificate for throwing the party. My party was closed and paid for by 11/12, however, the agent held on to my order until 11/27, I called the company they stated they would overnight this order for me once it was processed so I could get my items. I finally got my items on 12/12, it was not anonymous, I had to bag all items myself personally and the bill inside the box did not list them individually so I had to further embarrass people by asking what they purchased because my agent never once returned any of my phone calls. I then sent my gift certificate in to my agent on 12/20, I waited for my items and called my agent several times with no response, finally after calling and leaving multiple messages, I get my order on 02/19, keep in mind I get my order without a return call back from my agent almost a full two months later, now I have been contacting my agent because the hotel voucher for an order being over $100 has not been sent or received by the person in my party who spent the required amount of money needed to earn a hotel voucher. The agent had sent a new girl named Andrea Henderhahn to my party to throw it, this was a new girl, inexperienced, she had no games or no agenda to entertain my guests, my invites were wrong and this company will just let anyone sell their products without any recourse to them for not getting anything right. Both the new girl and my agent Erin Cameron has been irresponsible, lacking in a professional manner and untrustworthy as agents for a company who prides themselves in their ordering. All I want is my hotel voucher, everything has been paid for and received after a few trying months, I am not trying to get something for my months of dealing with this company nor am I trying to get something for nothing, I want what my guest at my home was promised for spending her hard earned money.


Offender: UnderCover Wear, Erin Cameron, Andrea Henderhahn

Country: USA   State: Massachusetts   City: Tewksbury
Address: 30 Commerce Way
Phone: 7819380008

Category: Recreation & Entertainment

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google