Usacomplaints.com » Real Estate » Complaint / Review: Bank of America - Mortgage Harrassment. #850943

Complaint / Review
Bank of America
Mortgage Harrassment

We're within the middle of our next poor encounter having a Lender of America mortgage. With this prior house, we began with another mortgage business (Wells Fargo), that was an extremely good experience. Following a year or two, our mortgage was offered to Lender of America (an all around discomfort within the behind, but that is another account). Whenever we bought our present house, we went with Countrywide.in that which was possibly an error, I informed the mortgage broker about our prior problems with BoA and requested him exactly what the probability was our mortgage could be offered. He informed us to not fear, which less than ten percent of the mortgages get offered within 5 years. You know what, three months after shutting about the home, we got a notice telling people our mortgage have been offered to BoA.

Your first-year passed using the common small problems over digital funds not being obtained and early funds being put on the curiosity as opposed to the theory, despite our specific directions (aggravations, although not large offers within the great plan of issues). We created every cost promptly, till this month. Whenever we submitted our check, for whatever reason it had been composed for $1800 significantly less than we owed (we presently possess two homes, and also the check included the cost for just one home). To compound issues, we were outoftown to get a week and delivered about the 16th (our cost was due about the 15th). Whenever we delivered, we recognized immediately that people had all messed up about the cost, therefore we approached BoA and delivered our late payment using the late charge about the 17th. Everythingis okay today, right? Incorrect! About the 20th, despite talking to BoA and being guaranteed that anything was good so long as they obtained the cost befor the 30th, we began receiving calls from debt collectors. They're calling us in the home, at the office, at our children' football activities, etc. I Have gotten so tired of their calls currently (nowadays is just the 21st) that I've started signing their calls and am likely to consider appropriate activity when they do not stop calling (just how many occasions do we've to inform them the check was fallen within the email at the start of the week before they obtain the concept and prevent harassing people?)

I admit, we created an error and were late having a cost, however it has not actually been per week however, and BoA has currently sicced their debt collectors on-US.in two decades of homeownership, I've been overdue with perhaps three or four funds, but I've never been treated like this. If you like being dehumanized, handled like trash, lied to, and provided perspective by client "support", subsequently Lender of America is for you personally. Normally, stay away if feasible (and refinance your mortgage with another mortgage business if BoA gets its selfish hands-on your mortgage - that is what we are doing next)


Offender: Bank of America

Country: USA   State: Tennessee   City: Mount Juliet

Category: Real Estate

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