To whom it might worry,
Our title is Travis Bowers, I reside in Camden, De where I've had a mortgage for 3 years with National Mortgage, They went broke and therefore are currently working as National Home Loan Maintenance, Inc. I've been an ideal client, no problems.
In November I received a notice declaring my cost wasn't obtained. Our Lender (PNC) exhibits distinct. It had been compensated promptly and delivered towards the lender from AHM simply because they didn't understand what related to the cash. After calling them-they explained they transformed my account number. Since I spend on line through my lender instantly each month I don't take a look at my regular claims since I understand it is settled.
They declined to fall an $80 buck late fee and recover my credit, actually they required I spend it within the telephone instantly to get a $14.95 handling charge. I declined, put up the brand new account info through my lender and settled it on line.
Our problem is just how many clients did they are doing this to? Theoretically when they have 30,000 clients and state 1 / 2 of them spend instantly when I do-then they remain to create a good little bit of cash from deceptive overdue costs and telephone handling costs.
This issue has been documented towards the FTC (FTC Ref. No. 21344046) and also the FBI however it has reached a brand new degree and also the FTC and FBI know about this also by one hour before.
January 23 I obtained a notice from AHM declaring that I've not compensated the mortgage for January. I settled it on January 2 which time-my consideration hasn't been transformed or have they delivered the cost. They've it which is paid although not based on them.
I've all documents recorded showing I'm within the right.
I want someone with greater power to exhibit these folks this isn't just how to conduct business, particularly having a excellent spending client. They have to reply due to their steps or be punished for scam.
By at this time I'm worried the things they did in my experience and therefore are performing to other clients... And of course what this really is performing to my own credit.
I've attempted to cause together declaring it had been their error:
Fall the late fee!!! To become honest everybody I've talked to at AHM continues to be an ass and WOn't right their incorrect.
If your workplace doesn't manage this type of factor can you please direct me towards the correct power that may.
Thanks for the period,
Travis Bowers
302-423-6663
[email protected]
Mortgage organization contact dаta:
National Mortgage Maintenance, Inc.
4600 regent Blvd. Suite 200
Irving Texas 75063-1730
Inch-877-304-3100
0 comments