Freedom Mortgage contacted me to refinance my home over 6 weeks ago. Since then they have been constantly calling me and emailing me prompting me to return preliminary documents they sent me in order to get the refinance started. I have repeatedly told them that most of the information on the documents they sent is incorrect., INCLUDING THE ADDRESS OF THE PROPERTY TO BE REFINANCED! They refuse to provide me with documents that are correct but continue to harass me to sign and return the incorrect documents. I should not be expected to sign documents stating that I will subsequently owe $87,000 for an apartment that I rent because it is closer to my workplace. They are now refusing to provide me with the refinance services I was promised until I sign and return these false documents. I currently have my residence mortgaged with this company so they obviously have my correct information on file. I experienced very similar problems with them at the time of that refinance about a year ago. I am not going to do business with a company that either can't or intentionally won't put correct information on important mortgage documents. I would advise any future customers to be very wary of doing business with this company.
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