Documentation of the charges and communication since this purchase are attached in a 16 page pdf. (I will provide upon request. It has been sent also, again, to a person in your company.) In addition to not being responsive by email or sending the check that is due to me, I was left on hold today for approximately two hours. (I was told someone would call me back; however, because no one has ever called me back in response to a request, I said I would hold.) I do not understand why you are still in business!
Order # 021290, Cifial 256.11- Brunswick 3-hole teapot widespread lavatory, PVD Brass. As you know, the order was never received. Please forward a check in that amount ($409.36) to me:
Susan G Gerberich
21035 Radisson Road
Excelsior, Minnesota 55331
Cell phone: 612-281-5694
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