After I placed my order I was reading the many negative reviews and I became nervous. I had to call to follow up on my order as they were not very proactive, but they were helpful. Everything turned out OK, I received my order in a reasonable time, and the overall customer service was friendly and ...
Ordered from Décor Glamor without reading their deserved lousy reviews. Yet to get in touch with customer service as wait times are impossible. No way to track my order and no response from customer service. Very nervous now that I've read their deserved lousy reviews. Could have paid $100 more for ...
Worst customer service ever. Do NOT waste your time with this awful company. Their website does not state what the flow rate is on their tub filler faucets. The one I ordered was too slow. I wanted to exchange it for a higher flow rate and they said they didn't know what the flow rates are on the ...
I wish I had read the reviews on this company before I ordered. I have the same problem as others, the product was supposedly shipped, then I was told UPS returned to Decor Glamour because it was broken. I have tried to get the sink reshipped and can not tell you how many phone calls and emails I ...
The product was not shipped. Several different "stories" of its shipment status were given. I finally cancelled order. Several different "promises" of when a refund would be credited were given. I finally threatened a dispute resolution with Paypal and a refund suddenly ...
I purchased 3 Ronbow undermount sinks from this company in December. Had a bit of a wait for the sinks but they arrived individually packed and in good condition so no problem there. My installer finally installed them about 3 weeks ago and that's when the problem hit! 2 of the sinks were installed ...