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(800) 937-8997
Listed on the T-Mobile profile as: Customer service (dial 611 from a T-Mobile phone), daily 4 a.m. to 9 p.m. Pacific, source t-mobile.com, checked .
Call (800) 937-8997 T-Mobile company profile
Complaints that mention this number284
Complaints & Reports
- Charged Another Full Month After Cancelling Service Mid-Cycle
- Early Cancellation Fee and Higher Final Bill After Porting Number Early
- Final Bill Not Prorated at Cancellation, Full Month Charged
- Dropped Calls for Months Led to Request to Waive Termination Fee
- Poor Reception and Early Termination Fee Despite Service Complaints
- Refund Check Far Too Small and Same Amount Charged Again
- Cancellation Fee Charged Despite Moving to Area With Poor Coverage
- Misled by Three Agents About Cost of Adding Sixth Line
- Adding Minutes Extended Contract Two Years Without Notice
- No Signal After Move, Told Towers Down, Then Told Outside Coverage Area
- Dropped Calls at New Home, $200 Per Line Fee to Cancel Contract
- Dropped Calls Persisted After Replacement Phone, Billed $306 Early Termination Fee
- Five Phones in Four Months Failed, Service Worse Than AT&T
- Bill Minutes Do Not Match Hand Total, Representatives Refuse to Recount
- Dropped Calls Since Day One, Insurance Deductible Demanded for Replacement Phone
- Charges Far Above Agreed Early Termination Amount, Account Sent to Collections
- Billed $155 for One Line After Husband Ported His Number Out
- Phone Ported Out, Told Balance Zero, Then Full Bill Arrived Weeks Later
- Charged for returned G2X phone with cracked screen after defective phones
- Odd charges, then collections for $15 after cancelling service